Delivery and logistics

News:

Starting Monday, November 16, we are switching from our current daily delivery schedule (5 times a week, Sunday–Thursday) to a new delivery schedule of 3 times a week. Your meals will now be delivered on Sundays, Tuesdays, and Thursdays. If you choose morning delivery, your meals will be delivered on Mondays, Wednesdays, and Fridays. If you choose delivery to a pick-up point, please note that there will always be two bags waiting for you there!

Morning delivery is always valid for the day of the meal. Therefore, for morning delivery, when ordering, please specify the day before (the day of cooking), rather than the day you want the meal.

If the courier cannot deliver at the address - the bag will be taken after delivery to DEPO ProRozvoz - Kostelecká 915, 196 00 Praha-Čakovice / (pink MIKA autobazar), please contact us, we will find out if your bag with food is back after delivery to DEPO transport company.

You can pick up the boxes anytime within 48h after delivery. If you know you are not going to be reachable at the address, please let us know well in advance. Alternatively, during the order process, fill in a note with an alternate contact who can pick up the boxes for you when you are unavailable, or select a location at the address where the courier can possibly leave the bags.
Delivery can be cancelled up to 4 days in advance.

Morning delivery :

For the morning delivery option, we recommend a program without breakfast. Your food may be delivered outside of the time window and usually with a delay, which unfortunately we cannot control based on traffic. If you choose morning delivery with a program that includes breakfast, the courier may not arrive on time. Thank you for your understanding.

The delivery time sent is an estimate and may vary based on traffic.

Delivery prices

Prague evening delivery postcode 1xx xx: 109 CZK / day
Prague morning delivery postcode 1xx xx: 129 CZK / day
Prague surroundings Postcode 2xx xx: 139 CZK / day
Pick up points - Prague: free of charge

Prague, morning delivery & around Prague

Delivery time:

Evening delivery from Sunday to Thursday between 16:30 and 22:00.

Morning delivery Monday to Friday between 6:00 and 10:00 (Prague, postcode 1xx xx only).

Delivery outside delivery addresses is not possible. If you are not sure if you are within the delivery radius, please contact us. Or you can use one of our pick-up points.

Pick-up points

MyChef Kitchen pick-up points are open non-stop. You will receive your access code after ordering the program.

Boxes must be picked up at outside dispensaries during business hours.

Once the boxes are ready for pick up, you will receive a text message informing you that you can pick up the boxes.

For more information, please see the FAQ

MyChef Kitchen Pick-up points

Pick-up point Střelničná – Střelničná 1680/8, 182 00 Praha 8

Pick-up point Truhlářská – Truhlářská 1489/29, 110 00 Praha 1

We apologize for the complications with picking up items at the pickup points. Due to extensive renovations it will not be possible to use the pickup points for several weeks. Thank you for your understanding.